13.7 E-mail

13.7.1.E-mail Retrieval
13.7.2.Other E-mail Settings

13.7.1 E-mail Retrieval

As shown below, this section of the server manager allows you to specify the protocol used to retrieve e-mail from your ISP and configure other settings regarding the retrieval of e-mail.

E-mail Retrieval web panel

E-mail Retrieval web panel2

Your choice of e-mail retrieval mode will depend on the arrangements you made with your Internet service provider:

If you want to forward e-mail to another mail server for processing, enter the mail server IP address in the box marked Delegate mail server . A common use for this is if your server is receiving inbound e-mail from the Internet, but you would like to pass that mail to a different mail server on your internal network.

If you have a dialup connection, the server allows you to control how frequently it fetches e-mail from your ISP. This is particularly useful in situations where you incur phone or Internet charges each time your system contacts your ISP. The default settings are every 15 minutes during standard office hours and every hour outside normal office hours on weekdays or on weekends. The fields allow you to customize those settings.

Finally, if you have "multidrop" mail service you need to select the sort method used by the server to decide which user each message should be delivered to. Your server has a default method for this (it examines various headers such as "To" and "Resent-To") which works in most circumstances but is not suitable for certain purposes such as mailing list messages. Some ISPs add a header to each e-mail message which can help your server determine the correct recipient. If your ISP does not add a header to multidrop e-mail, select the "Default" sort method and ignore the "select sort header" field. If your ISP does add a header to multidrop e-mail, then select "Specify below" and enter the header tag provided by your ISP. Because you will experience problems with mailing-lists when using multi-drop e-mail, we strongly recommend that you work with your ISP to have a special header added to each message. The "Default" sort method should be only used as a last resort.

13.7.2. Other E-mail Settings

This screen presents you with additional options for controlling how your system handles e-mail.

Other e-mail settings web panel